Terms and Conditions of Use

GENERAL TERMS

For these Terms of Use, “You”, “Your” or “User” shall mean any natural or legal person who has agreed to become a user of the Website. “We”, “Us”, “Our”, “Company”, and “Oncquest” shall mean Oncquest Laboratories Limited.

These Terms of Use, Privacy Policy, service-specific terms, disclaimers and policies available on www.oncquestlabs.com collectively form the “Agreement” governing your access and use of the Website and Services.

• Violation of laws or these Terms may result in immediate termination
• Access may be denied or suspended at any time
• Sensitive data may be disclosed as per Privacy Policy

1. Services and Use of Website

Oncquest provides diagnostic test and package facilitation services through the Website.

• Users are responsible for selecting services
• Oncquest does not guarantee lab quality or reports
• Services must not be used for emergency purposes

Shipping & Report Delivery

• Sample collection occurs at chosen date/time
• Delays may occur due to unforeseen circumstances
• Reports are generated as per applicable TAT
• Consent is provided for report sharing with employers/business entities

2. Non-Transferable Right to Use Services

User rights are non-transferable. Oncquest may assign its rights under this Agreement without restriction.

3. Payment, Fees, and Taxes

• Fees depend on selected package
• All taxes are borne by the User
• Payments may be online or offline
• Fee structure may change without notice